Birdeye Reviews & Pricing
$299-449/mo per location. Here's what Birdeye actually costs, where it's strong, where it falls short, and whether it fits a dental business.
Pricing
$299-449/mo per location
What it does well
- Strongest real search interest of any vendor in this category by a wide margin
- Well known, broad feature set
Where it falls short
- 108 BBB complaints in 3 years
- 90-day written-notice auto-renewal lock
- Solicited vs. unsolicited rating gap: 4.7 on G2/Capterra vs 3.4 on Trustpilot
Fit for dental businesses
A practice can never confirm that someone is a patient, or include any clinical detail, in a public reply to a review, even a positive one, doing so is a HIPAA violation. Review software for a dental practice needs reply templates and staff workflows built around this constraint, not generic reply suggestions.
Alternatives
Not sure Birdeye is right for you? See our Podium alternative and Birdeye alternative comparisons.
Affiliate disclosure: Birdeye does not earn this site anything, no affiliate program was found.